Shipping & Delivery
Our plan is to make the process of receiving your new product as easy as possible. Should you not find the answer to your question in the information listed below, please don't hesitate to our Support Team at support@futons.com       

US Shipping Rates
The shipping rates posted for our products are the cost of shipping that item within the continental U.S.

International Shipping
Most of our products may be shipped outside of the United States. If a shipping method for your country is not posted online, please contact our support team for rates and availability.

Delivery Times
The delivery date of your order will vary by product and shipping method. Delivery of most products within the continental U.S. will occur within fifteen business days of the shipment date. Unless guaranteed by the carrier, the transit time for your order serves only as an estimate.

Tracking Your Order
You will receive an email within 24 hours of the shipment of your order. Tracking numbers and instructions on tracking your shipment will be included when available.

Contacting UPS, FedEx, and Trucking Lines
To track your UPS shipment, visit UPS.com or call 1-800-PICK-UPS.To track your FedEx shipment, visit FedEx.com or call 1-800-GO-FEDEX.